Customer Support

Support

Context Help

If you get lost inside our web hosting Control Panel, the very first thing you should do is press the Help button, which is present on each page. A context menu will appear. It offers in-depth information about all the actions that you can carry out on that particular page. Each pop-up menu appears on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide library of how-to video clips demonstrating how to use our hosting Control Panel. They're created for those of you who would like to see how things are getting done rather than only reading articles. In this way, everyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't find the answer you are looking for, take a look at our comprehensive FAQ database, which covers questions asked by real individuals and provides practical solutions. We regulary update our FAQ section with new Q&A's so as to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions database either, you can contact our excellent team of customer support engineers available 24/7/365 and ready to assist you with any issue. Each support ticket you open will be answered in less than 1 hour (the average trouble ticket response time being about twenty mins), so you will not have to wait a long time to get an answer to your question.